Do you take my insurance?
We accept most major insurance plans except for United Health Care. Just give us a call and we would be happy to check your benefits; it is our standard to check all insurance benefits prior to your first appointment.
What if I do not have insurance or my plan is out of network?
We believe that everyone should have access to quality physical therapy services. The self-pay rate is $110 per visit, and we will work with patients that have little or no insurance coverage by arranging a flexible payment program.
Do I need to have an order from a doctor for physical therapy?
In many cases, you can be seen for physical therapy for up to 90 days without an order from a doctor via “direct access.” This excludes those patients with Medicare, Medicaid, and other federal insurance plans. Speak to a staff member for more information on direct access.
How long will my visits last?
Visits can last anywhere from 45-90 minutes but are on average approximately 60 minutes.
How do I know if it is working?
Many patients feel immediate pain relief and improvements after a session; however, it is also not uncommon to feel some low-level pain or soreness for 24-48 hours following a treatment. Speak with you therapist about any concerns that you may have and they can provide you with strategies to combat the soreness associated with manual techniques and exercise such as proper hydration, heat, ice, and compression. Each case is different and it is important for you to keep the line of communication open with your therapist. If substantial progress is not made in 6 visits you may be referred to a physician or sent back to your referring physician.
What if I cannot make my appointment?
We require 24 hours’ notice for cancellations. If you cancel with less than 24 hours’ notice or no-show to an appointment you will be charged a $40 fee. Any patient who has 4 same day cancellations or no-shows within a 60-day period will be limited to same day scheduling only.
What is Western Dry Needling (WDN)?
WDN consists of the use of acupuncture-like needles to address dysfunctional tissue as it relates to structure and movement rather than energy channels. It is often utilized in conjunction with intramuscular electrical stimulation with a common goal of pain relief, increased mobility, increased circulation, decreased inflammation, and stimulation of healing properties. It is NOT covered by insurance and is an extra $20 fee due at the time of service.
What does myofascial cupping do?
Myofascial cupping originated thousands of years ago as common practice among ancient Chinese, Egyptian, and Middle Eastern cultures and has become more prevalent in Western medicine over the last decade. A trained therapist applies suction cups to the skin to separate layers of tissue bringing in healthy blood flow and pulling toxins out of the tissue. It is normal to see “bruising” for several days following this treatment. This is not bruising the traditional sense, but rather an indication of unhealthy tissue.
Does insurance cover the cost of custom orthotics?
Insurance rarely covers the cost of orthotics; however, we encourage you to reach out to your insurance company to verify. If your insurance does not cover the cost, you will be responsible for $385 which includes the evaluation, casting, and initial fitting for custom orthotics. If further modifications are required after the initial fitting additional fees may apply.
